Privacy Policy

    Last updated: February 2026

    1. Introduction

    Aestheva Skin & Aesthetic Clinic ('Aestheva', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

    2. Information We Collect

    We may collect the following types of information: personal details (name, phone number, email address) when you contact us or book an appointment; medical history and treatment records during consultations; website usage data such as browser type, IP address, and pages visited through cookies and analytics tools.

    3. How We Use Your Information

    Your information is used to: schedule and manage appointments; provide personalised medical consultations and treatments; communicate with you about appointments, treatment plans, and aftercare; improve our website and services; comply with legal and regulatory obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

    4. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Medical records are maintained in accordance with applicable healthcare regulations and are accessible only to authorised medical personnel.

    5. Cookies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionalities.

    6. Third-Party Services

    We may use third-party services (such as Google Analytics, WhatsApp Business, and payment processors) that collect and process data according to their own privacy policies. We encourage you to review their respective privacy policies.

    7. Your Rights

    You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your data, subject to legal and medical record-keeping requirements; withdraw consent for marketing communications at any time.

    8. Retention

    We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and medical record-keeping regulations.

    9. Children's Privacy

    Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

    11. Contact Us

    If you have questions or concerns about this Privacy Policy or your personal data, please contact us at hello@aestheva.in or call +91 82230 82666. You may also visit us at 13/2, South Tukoganj, Indore, Madhya Pradesh 452001.